Our Process · Seven steps, one team, zero surprises
Every system we build follows the same structured path — from the first walkthrough of your plans to the day, years from now, when you call and we answer. It's how a home theater is calibrated, not merely installed, and how a house full of technology feels like one system instead of ten.
Whether you're a homeowner building or upgrading, a builder managing a custom home, or an architect or designer shaping a refined space — this process folds into your workflow, on your schedule, in your drawing set.
Every project begins with your vision — and your plans. We walk the drawings with you, your architect, and your builder, and learn how you actually live: where mornings happen, where movies happen, who controls what, and what should simply take care of itself.
This is where we differ from most integrators: we don't just plan the system, we document it. Complete technology drawing packages on your architect's CAD backgrounds — AV, networking, lighting control, window treatments, and acoustical design for theaters and studios — so every trade builds from the same set and nothing is decided at the last minute on a ladder.
For new construction and major renovations, we install the backbone while the walls are open: structured wiring, network infrastructure, and equipment locations planned for service access and future expansion. Built for the valley's realities — altitude, deep winters, and houses that need to run flawlessly whether you're home or a time zone away.
Our in-house team installs with the same care your builder brings to the trim work: clean racks, dressed wire, speakers and keypads placed to the millimeter of the drawings. We coordinate around the other trades and leave every room the way we found it — except now it works.
Installation makes it work; programming makes it yours. We build the Savant scenes, tune the Lutron Ketra light recipes to follow the sun across your rooms, and calibrate every theater and listening space to the room itself — not a spec sheet.
We walk you — and anyone who runs the house — through everything, in plain language. One remote, one app, and the confidence that the first movie night won't need a phone call. Though if it does, we answer those too.
In a valley of second homes, this is the step that matters most. Our remote monitoring watches your system around the clock and often fixes issues before you notice them. When something needs hands, it's our local team that shows up — the same people who built it, since 2002.
"Most integrators finish at the install. Here, the install is the halfway point — the system isn't done until it's calibrated, programmed, and answered for."
The Jackson Hole AV process · Steps 5, 6 & 7
Start at step one
Planning a project or upgrading a home? The earlier we're in the plans, the more invisible — and more capable — the finished system becomes.